Help for event organizers

Search all guides

What do you need help with?

Find a task, setting or problem. Search covers the full content of every guide.

    Guides for event organizers

    Help for event organizers

    Create your event, prepare sales and payments, then manage orders and visitor admission. The new-event wizard is separate from editing an existing event.

    Where are you in the process?

    Already have an event and know the steps? Open its settings or forms directly. Sign in if needed, choose the event and check its name.Open event settingsOpen forms in the app

    Guides in working order

    Event setup

    Create a new event step by step: details, offer, seating, ticket design and selection of a receiving account.

    Explore this area

    Edit an existing event

    Change event details, form contents and sales availability in administration, separately from the setup wizard.

    Explore this area

    Tickets and seating

    Prepare ticket choices, prices and availability, connect venue seats to the offer and check the finished ticket PDF and QR.

    Explore this area

    Bank accounts and payments

    Prepare the organizer account, connect Fio and check payment instructions. Receiving accounts follow currency support and account priority.

    Explore this area

    Website integration

    Embed ticket sales with an HTML snippet or Webnode, or connect your own application using the API.

    Explore this area

    Order management

    Prepare payment instructions, check order balances and resolve contact errors or undelivered tickets.

    Explore this area

    Visitor check-in

    Prepare staff access, a scanner and a fallback. Handle used tickets and finish uploading offline admissions.

    Explore this area

    Troubleshooting

    Find the right steps when a form looks wrong, a payment is not matched or a buyer has not received their ticket email.

    Explore this area

    Embed your form in Webnode or another website after saving your form and preparing payments. Find those guides under Website integration.